Privacy

Asking for a free trial

When you fill in the trial request form on our home page, we collect your organization's name, your name, your email address, your time zone, and a rough number of volunteers. This is emailed to us at sales@treasureclock.com through our email delivery provider. It is not saved in the TreasureClock database. We use it to reply to you.

What we keep for accounts

If you have a TreasureClock account, we keep:

• Your email address and your name
• Your role (volunteer, shift lead, or admin) in each organization you belong to
• The shifts you have signed up for
• Messages sent to you or by you in the app, and whether they have been read or archived
• If you turn on notifications in the phone app, a notification token for your phone

You sign in with a code we email to you. There are no passwords.

Payments

Organizations pay through Stripe. Card details are entered on Stripe's own pages, and TreasureClock never sees or stores card numbers. We only keep the Stripe customer and subscription ID numbers, the plan size, and whether the plan is active.

Who can see your information

Your information is shared only within your own organization. Other members of your organization can see your name, and the admins of your organization can see your full volunteer list, shifts and messages. The person who runs TreasureClock can also see everything in the system in order to support it. We do not show one organization's information to another organization.

Services we use

These companies handle data on our behalf:

• Our database and sign-in provider
• Our website hosting provider
• Our email delivery provider, for the trial request email
• Stripe: payments (Checkout and the billing portal)
• Our phone notification provider

Cookies and tracking

When you are signed in to the website, we use a sign-in cookie to keep you signed in, and a cookie that remembers which organization you were last viewing. We do not use analytics, advertising, or tracking scripts on the website or in the phone app.

We do not sell your data

We do not sell your information.

Correcting or deleting your information

To ask us to correct or delete your information, email sales@treasureclock.com. The owner of the platform will handle your request. You can also delete your account yourself in the phone app.

Questions

Questions about privacy? Email sales@treasureclock.com.